PRIVACY POLICY

 

If you’re here, it’s because you want to know more about your obligations and rights as a user of this website https://www.vaesancatering.com and that’s a good thing. It’s our duty to inform you, and it’s yours to be properly informed.

In this Privacy Policy, we will inform you with complete transparency about the purpose of this website and everything that affects the data you provide to us, as well as your obligations and rights.

To begin, you should know that this website complies with current data protection regulations, which affect the personal data you provide to us with your express consent and the cookies we use to ensure this website functions properly and performs its functions.

Specifically, this website complies with the following regulations:

The GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons) is the new European Union regulation that unifies the regulation of the processing of personal data in the different EU countries.

The LOPD (Organic Law 15/1999, of December 13, on the Protection of Personal Data and Royal Decree 1720/2007, of December 21, the Regulation implementing the LOPD) regulates the processing of personal data and the obligations that those responsible for a website or blog must assume when managing this information.

The LSSI (Law 34/2002, of July 11, on Information Society Services and Electronic Commerce) regulates economic transactions through electronic means, such as this blog.

IDENTIFICATION DATA
The person responsible and owner of this website is Alex Sánchez Magdaleno

Name: VAESAN CATERING, S.L.
CIF: B67947358
Registered Office: Avinguda de Granvia de l’Hospitalet 51 Local 4 08908 L’Hospitalet de Llobregat
Email: info@vaesancatering.com

The data you provide us with your consent, and in accordance with the use established in this Privacy Policy, will be incorporated into an automated file duly registered with the Spanish Data Protection Agency. VAESAN CATERING, S.L., hereinafter WEBSITE MANAGER, is responsible for said file. This means that your data is secure, in accordance with the law.

The personal data you provide to us, always with your express consent, will be stored and processed for the purposes set forth and described below in this Privacy Policy, until you ask us to delete it.

We inform you that this Privacy Policy may be modified at any time to adapt it to new legislation or changes in our activities. The Privacy Policy published on the website at any given time will remain in effect. You will be notified of any such modification before it becomes effective.

TERMS OF USE
For your peace of mind, we will always ask for your express consent to collect your data for the purpose specified in each case. This implies that, if you grant this consent, you have read and accepted this Privacy Policy.

By accessing and using this website, you accept the status of user, along with the corresponding rights and obligations.

If you are under 16 years of age, you must have the consent of your parents or guardians for the processing of your personal data.

REGISTRATION AND PURPOSE OF YOUR DATA
Depending on the form or section you access, we will only request the necessary information for the purposes described below. At all times, you must give your express consent when we request personal information for the following purposes:

The specific purposes specifically indicated on each of the pages or sections where the electronic registration or contact form appears.
In general, to address your requests, comments, queries or any type of request you make as a user through any of the contact forms we make available to you.
To inform you about inquiries, requests, activities, products, news, and/or services; via email, fax, WhatsApp, Skype, the phone number provided, SMS, and MMS.
To send you commercial or advertising communications through any other electronic or physical means that enables communications.
These communications will always be related to our products, services, news, or promotions, as well as any products or services we may consider of interest to you and that may be offered by collaborators, companies, or partners with whom we have promotional or commercial collaboration agreements.
If so, we guarantee that these third parties will never have access to your personal data, with the exceptions noted below. These communications will always be made by VAESAN CATERING, S.L., as the owner of the website.

ACCURACY AND TRUTHFULNESS OF THE DATA
As a user, you are solely responsible for the accuracy and modification of the data you submit to VAESAN CATERING, S.L., and we are hereby exempt from any liability in this regard.

That is, you are responsible for ensuring and responding to the accuracy, validity, and authenticity of the personal data provided, and you undertake to keep it properly updated.

In accordance with this Privacy Policy, you agree to provide complete and accurate information in the contact or subscription form.

SUBSCRIPTION CANCELLATION AND RIGHT OF REVOCATION
As the owner of the data you have provided to us, you may exercise your rights of access, rectification, cancellation, and objection at any time by sending us an email to info@vaesancatering.com and attaching a photocopy of your ID as valid proof.

Likewise, you can unsubscribe at any time to stop receiving our newsletter or any other commercial communications, directly from the same email you received or by sending us an email to info@vaesancatering.com

ACCESS TO DATA ON BEHALF OF THIRD PARTIES
In order to provide services strictly necessary for the operation and development of the activities of this website, we inform you that we share data with the following service providers under their corresponding privacy conditions.

You can rest assured that these third parties will not use this information for any purpose other than those specifically regulated in our relationships with them under applicable personal data protection regulations.

This website is hosted at https://www.cdmon.com/, a trademark of 10dencehispahard S.L., which provides the hosting services that allow you to access and browse our site. You can view this company’s privacy policy and other legal information at the following link: https://www.cdmon.com/ca/legal-notices

Our website uses ad servers to facilitate the commercial content you see on our pages. These ad servers use cookies that allow them to tailor advertising content to users’ demographic profiles:

GOOGLE ANALYTICS
Google Analytics is a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”).

Google Analytics uses “cookies,” which are text files placed on your computer, to help the website analyze how users use the site.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google. Google will use this information on our behalf for the purpose of tracking your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage.

Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

As a user, and exercising your rights, you may refuse the processing of data or information by rejecting the use of cookies through the appropriate settings on your browser. However, please be aware that if you do so, you may not be able to fully utilize the functionality of this website.

By using this website, in accordance with the information provided in this Privacy Policy, you agree to the processing of data by Google in the manner and for the purposes set out above.

For more information, you can consult Google’s privacy policy at https://www.google.com/intl/es/policies/privacy/.

GOOGLE ADSENSE
Google, as a third-party vendor, uses cookies to serve ads on this website. You can opt out of the DART cookie by visiting the Google ad and content network privacy policy: https://www.google.com/intl/es/policies/privacy/.

Google uses third-party advertising companies to serve ads when you visit our website. These companies may use information they collect from your visits to this and other websites (not including your name, address, email address, or telephone number) to provide you with ads about goods and services of interest to you.

By using this website, you consent to the processing of data by Google in the manner and for the purposes set out above.

If you’d like to learn more about our use of cookies, our information collection practices, and our opt-in and opt-out procedures, please see our COOKIE POLICY.

SECURITY MEASURES
As the owner of the website, VAESAN CATERING, S.L. has adopted all necessary technical and organizational measures to guarantee the security and integrity of the personal data it processes, as well as to prevent its loss, alteration, and/or access by unauthorized third parties.

Data requested on the website and purpose of processing.

Name, surname, and email address on the contact forms: to make any direct contact with THE WEBSITE MANAGER, whether to ask questions, make comments, make suggestions, request a service or product, or provide any other information. Failure to provide the minimum personal data required will make it impossible for THE WEBSITE MANAGER to respond to the request.
Name and email: to be able to comment on the website’s blog.
Name, surname, address, telephone number, email address, tax identification number: this information will be requested at the time of payment for the service, for the purposes of processing all customer-related information.
Name, telephone number and email address for newsletter: with the express and voluntary consent of the data owner, the website will request the minimum information necessary to send an automated commercial newsletter, which will provide information on advertising, promotions and other information about the services and/or products offered by THE WEBSITE MANAGER.
Email: Your email address will be requested to access the customer area, based on the information provided when creating your account. If the user is under 16 years of age, they must have the authorization of their parents or legal guardians to provide their personal information. The website operator has no way of effectively verifying the age of users and is therefore exempt from any liability if the user fails to comply with the requirements stated here.
THE WEBSITE MANAGER will at all times ensure that the website, its contents, and the processing of the user’s personal data are used in the most appropriate manner. To this end, the user may always exercise their rights of access, rectification, cancellation, portability, erasure, or objection, all in strict compliance with the guidelines of the laws governing the matter, by writing to info@vaesancatering.com. At no time will THE WEBSITE MANAGER share the data it holds with third parties. If this is done to fulfill the services contracted by a participant, send the newsletter, comply with legal requirements, or for the administration of the website, the appropriate confidentiality agreements will be provided between the parties. Links to third parties that may be found on the website have privacy policies that are not related to THE WEBSITE MANAGER. Access to these sites is the user’s responsibility, and it is their responsibility to be aware of them and decide whether or not to accept them.
FORMS
The website has 4 types of forms:

Contact: Users, clients, or participants may find forms that facilitate communication with THE WEBSITE MANAGER to ask questions or make comments, request a quote, reserve any of the services offered on the website, or enforce any rights they may have. Failure to provide the minimum personal data required will make it impossible for THE WEBSITE MANAGER to respond to the request. This processing will be considered legitimate as it is part of pre-contractual due diligence. The website server and email server of THE WEBSITE MANAGER will be responsible for the processing.
Advertising: Users, buyers, or participants will be asked for their express and voluntary consent to provide THE WEBSITE MANAGER with the minimum data necessary to send advertising and commercial information related to the services and/or products offered by THE WEBSITE MANAGER. This information will be added to an automated email marketing file managed by the data processor indicated below. The processing of personal data found in this section has been carried out with the consent of the data subject.
For blog comments: In order to prevent spam and inappropriate messages, and to ensure proper tracking, the user will be asked for their name, email address, and website to identify them when commenting on blog posts. This information will be visible to other website users. If you do not wish your data to be visible to others, you must contact THE WEBSITE MANAGER at the following email address: The website server will be responsible for processing the information, and the processing will be carried out with the consent of the data subject.
To process the service request: Users, clients, or participants will be asked for their data so that THE WEBSITE MANAGER can process the services requested by the client. This processing of personal data is legitimate due to the contractual relationship with the client or participant. The data will be stored on the website server.
DATA PROCESSORS
The website operator requires the support of third parties to properly offer its services and products. It enters into confidentiality agreements with these third parties and verifies compliance with personal data protection regulations. Data provided to these third parties may not be used for any purpose not authorized by the data subject. In compliance with the principles of information and transparency, these third parties are:

Mailchimp: Used to automate commercial newsletters and send advertising for the products and/or services offered on the website to the data subject’s email address. This service is provided by The Rocket Science Group LLC, located in the United States of America. It has a security agreement called Privacy Shield, in accordance with the requirements of the European Data Protection Committee, which can be consulted here https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active. For more information about its privacy policy, you can visit https://mailchimp.com/legal/privacy/

Asana: An application used to organize and manage work activities. This service is provided by Asana, Inc., located at 1550 Bryant Street, Suite 200, San Francisco, CA 94103, and can be contacted at privacy@asana.com. For more information about its privacy policy, please visit: https://asana.com/terms

Active Campaign: Used for email marketing and customer management. This service is provided by ActiveCampaign, LLC, whose office is located in Chicago, USA. They have signed the Privacy Shield, which can be verified at this link: https://www.privacyshield.gov/participant?id=a2zt0000000GnH6AAK&status=Active. You can view more information about the privacy policy here: https://www.activecampaign.com/privacy-policy/

Zapier: Zapier Inc. is a tool used to automate tasks. Zapier Inc. is located at 548 Market St. #62411, San Francisco, CA 94104-5401 and can be contacted via email at contact@zapier.com. Its privacy policy can be found at https://zapier.com/privacy/.

Google: This service is operated by Google LLC, located in Mountain View, California, United States of America. It subscribes to the EU-US Privacy Shield, which can be consulted at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. For more information about its privacy policy, please visit: https://policies.google.com/privacy

Lead Pages: A tool used to create websites, landing pages, pop-ups, and more. This service is provided by Avenue 81, Inc., located at 107 Cheapside, London, and can be contacted at legal@ave81.com. Its privacy policy can be found at https://www.leadpages.net/privacy.

Apple: This service is provided by Apple Inc., which can be contacted through the link https://www.apple.com/la/contact/ and whose privacy policy can be viewed at https://www.apple.com/legal/privacy/en-ww/

Siteground: Provides web hosting services through SiteGround Spain SL. Its European headquarters are located in Spain, C/ Serrano 1, 28001 Madrid. Its privacy policy can be found at https://www.siteground.com/privacy.htm.

• Calendly: Herramienta utilizada para agendar reuniones, la empresa se
encuentra ubicada en 1315 Peachtree St NE, Atlanta, GA 30309, pueden ser contactados a través del correo electrónico
support@calendly.com. Cuenta con la suscripción del Escudo de la privacidad entre la UE-EE.UU. y Escudo de la privacidad entre Suiza –
EE.UU., que puede consultar en https://calendly.com/pages/privacy y su política de privacidad puede observarse en
https://calendly.com/pages/privacy

• Typeform: Herramienta utilizada para la creación de formularios en línea
y encuestas en línea. Este servicio es provisto por la empresa Typeform
SL: la cual se encuentra ubicada en Carrer Bac de Roda, 163, local,
08018 – Barcelona (España). Pueden contactarse a través del correo
electrónico support@typeform.com y su política de privacidad puede
observarse en https://admin.typeform.com/to/yFvrNI/

• Pixel de Facebook: herramienta de análisis para publicidad, utilizado
para conocer las acciones de los titulares de los datos en este sitio web.
Este servicio es proporcionado por Facebook, Inc., que está ubicada en
1601 Willow Road Menlo Park, CA 94025, Estados Unidos de América.
En caso de estar fuera de los Estados Unidos de América o Canadá, la entidad de control de datos responsable de la información es Facebook Ireland Ltd., que se encuentra ubicada en 4 Grand Canal
Square Grand Canal Harbour, Dublín 2, Irlanda. Posee la certificación
del marco del Escudo de la privacidad de la Unión Europea y los EE.UU.
y del marco del Escudo de la privacidad de Suiza y los EE.UU., como
se puede evidenciar en
https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&s
tatus=Active. Para obtener más información sobre la política de
privacidad ingresa en https://www.facebook.com/privacy/explanation

• Google Analytics: Servicio de análisis web, para ver las estadísticas del
uso del sitio web, Este servicio está a cargo de la empresa Google LLC,
ubicada en Mountain View, California, Estados Unidos de América,
cuenta con la suscripción del Escudo de la privacidad entre la UEEE.UU. que puede ser consultado en
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&sta
tus=Active. Si desea obtener más información sobre su política de
privacidad puede consultar: https://policies.google.com/privacy

• Zoom: herramienta utilizada para videoconferencias. Este servicio está
a cargo de la empresa Zoom Video Communications, Inc., ubicada en
San Jose, California, Estados Unidos de América, cuenta con la suscripción del Escudo de la privacidad entre la UE-EE.UU. que puede ser consultado en
https://www.privacyshield.gov/participant?id=a2zt0000000TNkCAAW&
status=Active. Si desea obtener más información sobre su política de
privacidad puede consultar: https://zoom.us/privacy

• Evernote: herramienta para gestionar de una mejor manera los servicios que se ofrecen. Servicio ofrecido por Evernote Corporation, ubicada en Estados Unidos de América, quien ha suscrito el escudo de privacidad como se puede evidenciar en
https://www.privacyshield.gov/participant?id=a2zt0000000PCFCAA4&s
tatus=Active, un acuerdo firmado entre UE – ES aprobado por el Comité
Europeo de Protección de Datos. Para más información sobre su
política de privacidad visitar https://evernote.com/intl/es/privacy/policy

• Skype: herramienta utilizada para videoconferencias. Este servicio está
a cargo de la empresa Microsoft Corporation, ubicada en Redmond,
Washington, Estados Unidos de América, cuenta con la suscripción del
Escudo de la privacidad entre la UE – EE.UU. que puede ser consultado
en
https://www.privacyshield.gov/participant?id=a2zt0000000KzNaAAK&s
tatus=Active. Si desea obtener más información sobre su política de
privacidad puede consultar: https://privacy.microsoft.com/esmx/privacystatement

• Coda.io: Herramienta utilizada para la edición de documentos, este
servicio es prestado por la empresa Coda, la cual se encuentra ubicada
en 444 Castro St, Suite 1200, Mountain View, CA 94041. Puede ser
contactada a través del correo electrónico help@coda.io y su política de
privacidad puede observarse en https://coda.io/trust/privacy

• Manychat: Herramienta utilizada para crear bots en páginas de
Facebook, este servicio es prestado por la empresa ManyChat, INC.
Puede ser contactada a través del correo electrónico
support@ManyChat.com y su política de privacidad puede observarse
en https://manychat.com/privacy.html

• Pay U Latinoamerica: Empresa utilizada para gestionar pagos en el sitio
web. Puede ser contactada a través del correo electrónico
protecciondedatos@payulatam.com y su política de privacidad puede
observarse en https://legal.payulatam.com/ES/politica_de_privacidad.HTML

• PayPal (Europe) S.à r.l. et Cie, S.C.A.: empresa utilizada para gestionar
los pagos mediante tarjeta de débito y crédito en el sitio web. Ubicada en 22-24 Boulevard Royal L-2449, Luxemburgo. Para más información puede visitar https://www.paypal.com/es/webapps/mpp/ua/privacyfull?locale.x=es_ES

• Stripe Inc: utilizada para gestionar los pagos mediante tarjeta de débito y crédito en el sitio web. Esta empresa está ubicada en los Estados Unidos, posee un convenio de seguridad denominado Escudo de Privacidad, conforme a las exigencias del Comité Europeo de Protección de Datos que puede consultarse aquí https://www.privacyshield.gov/participant?id=a2zt0000000TQOUAA4&
status=Active. Para más información en https://stripe.com/us/privacy

• Mailtrack: Es una herramienta utilizada para enviar los correos y verificar
su lectura por parte del receptor, la empresa THE MAIL TRACK
COMPANY, S.L., se encuentra ubicada en calle Córcega, número 301,
ático 2ª, 08008 – Barcelona (España) y puede contactarse a través del
correo electrónico hi@mailtrack.io. Su política de privacidad puede
observarse en el enlace https://mailtrack.io/es/privacy-policy

• Dropbox: Utilizada para el alojamiento virtual de documentos relacionados con los productos o servicios que se ofrecen en el sitio web. Servicio prestado por Dropbox, Inc, ubicada en California, Estados Unidos. Posee un convenio de seguridad denominado Escudo de Privacidad, conforme a las exigencias del Comité Europeo de Protección de Datos que puede consultarse a través de
https://www.privacyshield.gov/participant?id=a2zt0000000GnCLAA0&s
tatus=Active. Para obtener más información sobre su política de privacidad puedes visitar https://www.dropbox.com/privacy

• WhatsApp: Herramienta utilizada para la comunicación con los usuarios, compradores, clientes y participantes a través de la empresa WhatsApp Ireland Limited (para los que se encuentran ubicados en Europa), puede contactarse a través del enlace https://www.whatsapp.com/contact/?subject=messenger y su política de privacidad puede observarse en https://www.whatsapp.com/legal?eea=1#privacy-policy En casos puntales EL GESTOR DEL SITIO WEB podrá utilizar aplicaciones o herramientas que no hayan sido incluidas o nombradas en este listado, lo anterior por ser una mejor opción que coadyuve a la realización de una determinada tarea; si esto sucediera EL GESTOR DEL SITIO WEB notificará de esta situación a sus usuarios, clientes o participantes según fuere el caso.
POLÍTICAS RELACIONADAS CON LA NEWSLETTER
Estas políticas se entenderán en todo momento como parte complementaria de los términos y condiciones expuestos en el sitio web, siendo ambos de igual aplicación al momento de una controversia. La política de privacidad y de propiedad intelectual aplicada será la misma que se expone en los términos y condiciones del sitio web.
Se entenderá como “newsletter” al boletín digital que EL GESTOR DEL SITIO WEB realiza de forma periódica y que hace llegar a sus suscriptores a través de un proveedor de servicios de correo electrónico externo, al cual el usuario se ha suscrito de manera voluntaria.

EL GESTOR DEL SITIO WEB no está en la obligación de enviar en períodos de tiempo definidos la newsletter, por lo que es totalmente libre de hacerlo cuando lo estime conveniente. El usuario podrá en todo momento ejercer sus derechos de acceso, rectificación, cancelación u oposición siguiendo las instrucciones que encontrará en el pie de página de la newsletter.

El usuario no deberá compartir su contenido con terceros, ya que esto violaría
los derechos de autor de EL GESTOR DEL SITIO WEB. El único canal de
distribución posible es el administrado y/o autorizado por EL GESTOR DEL
SITIO WEB.
EL GESTOR DEL SITIO WEB no se hará responsable por el contenido de
terceros expuesto en la newsletter, cualquier controversia que surja deberá ser
tratada directamente con la persona o empresa de la cual se hace mención.
Todo el material que se expone en la newsletter está protegido por derechos
de autor a favor de EL GESTOR DEL SITIO WEB, y en el caso de pertenecer
a terceros, se entenderá que EL GESTOR DEL SITIO WEB tiene la debida
autorización para utilizarlo como se haya convenido con el autor.
DURACIÓN DEL TRATAMIENTO
En el caso de los datos personales suministrados para facturación y compra
de productos o servicios, serán guardados por el tiempo legalmente aplicable
por la plataforma que realice la facturación.
En el caso de los datos personales suministrados para boletines comerciales
electrónicos y comentarios en el blog, será por el tiempo que el titular de los
datos desee permanecer en la lista de suscripción, por lo que podrá darse de
baja en el momento que así lo desee, de forma automática como se indica en cada boletín, o escribiendo al correo electrónico info@vaesancatering.com

Te recordamos que, para más información, puedes consultar nuestras páginas de Aviso Legal y Política de Cookies.